Terms and Conditions

1- Seller
Leselles bvba has its registered office at 9450 Denderhoutem, Veldstraat 35 and is registered in the Crossroads Bank for Enterprises (CBE) under number 0692.515.662 and the VAT number is BE0692.515.662

2- Application
Each order constitutes acceptance by the Buyer of our general terms and conditions, which form an integral part of the agreement, to the exclusion of all other general or special terms and conditions issued by the Buyer, unless expressly agreed otherwise in writing.

3- Quotations and acceptance of the order
All our quotes are without obligation. We are only bound by an order after we have confirmed it in writing or after we have started execution. The product and pricing information, as well as the detailed order information, are prepared and communicated subject to change and correction.

4- Delivery
Products are only delivered in the countries for which the website allows delivery. The delivery of products will, as far as possible, take place within the time specified in the individual order confirmation. Incorrect delivery addresses provided are the responsibility of the Buyer and may give rise to additional costs. Unless otherwise agreed, our prices do not include the transport and delivery of the goods to the Buyer. The costs of transport and delivery are stated separately. The stated delivery times are not binding, but are merely given as an indication. No delay in delivery can give rise to the cancellation of the purchase or the payment of damages in favor of the Buyer, except in the case of deliberate delay. We are entitled to make partial deliveries. In the event of non-delivery of the goods, any sums paid by the Buyer shall be refunded without interest or other compensation.

5- Complaints
To be admissible, complaints must reach us: (a) in the case of a complaint for non-conforming delivery, eight (8) days after delivery and (b) in the case of hidden defects, eight (8) days after discovery of the defect or after the time when such discovery could reasonably have been made. The receipt of the goods by the Buyer covers any possible defect or non-conformity that could then be established.

6- Guarantee
Our warranty is limited to the warranty for hidden defects and the warranty in case of consumer purchase, both provided for in the Civil Code. We are only responsible for damage that is the result of intent or gross error. We are not liable for general or special indirect damage, of whatever nature, suffered by the Buyer.

7- Right of Renunciation – Returns
In the context of distance sales to consumers falling within the scope of the Law of April 6, 2010, the consumer has the right to inform the seller that he renounces the purchase, without paying a fine and without giving reasons within 14 calendar days from the day following the order. If the consumer invokes this option, he must return the goods in their original condition and packaging at their own risk and expense to LesElles bvba, Veldstraat 35, 9450 Denderhoutem, Belgium. Goods that have been specifically ordered for the Buyer will not be taken back and the Buyer cannot therefore invoke the waiver clause. Cash on delivery returns are not accepted. The refund will be made to the account number specified by you after receipt and inspection of the return.
If samples or defaults are sold online at discounts, they cannot be returned or exchanged.

8- Force majeur
We shall not be liable for any delay in performance or non-performance of our commitments due to events beyond our normal control, including production interruptions, supply difficulties or shortages of raw materials, labour, energy or transport or delays in transport, strikes, lockouts, work stoppages or other collective labor disputes affecting either ourselves or our suppliers, even if these events are foreseeable.

9- Payment
We accept the following secure online payment methods via Mollie: iDeal, MasterCard, Visa, Bancontact / Mister Cash, Belfius & KBC. The invoices are payable at our registered office in 9450 Denderhoutem on the due date, net without discount, unless stated otherwise on the invoice. To be admissible, any complaint regarding invoices must be formulated in detail by registered letter within three (3) days of receipt of the invoice. In the event of overdue payments, interest will be charged on the outstanding invoice amounts by operation of law and without any prior notice of default being required at the rate of 1% per month from the invoice date. In the event of non-payment and if a reminder by ordinary letter has remained without effect for 14 days, a fixed compensation amounting to 10% of the outstanding amounts will also be due.

We reserve the right, in the event of full or partial non-payment of an invoice on the due date or any other breach by the Buyer of its obligations under the agreement, by operation of law and without notice of default, to suspend the performance of all agreements with the Buyer. suspend or terminate it with immediate effect, without the need for any judicial intervention and to immediately claim all claims that have not yet fallen due or to make delivery only against payment in cash, notwithstanding previous agreements and without prejudice to any other right that we may have to apply. Failure to take immediate action against a shortcoming of the Buyer can under no circumstances be regarded as a waiver on our part to invoke this shortcoming at a later date.

10- Personal data
By ordering on the LesElles website, the Buyer expressly authorizes the processing and use of his/her personal data for purposes such as the administration of the customer base, the management of orders, deliveries and invoices, the follow-up of solvency, marketing and advertising. The processing for marketing purposes and individualized advertising only takes place if the customer has expressly agreed to this during the order process. LesElles will not be allowed to transfer the data to third parties. The Buyer has the right to inspect and correct all data. The Buyer has the right at all times to object free of charge to the processing for direct marketing purposes. For more information, the Buyer is invited to contact the public register kept by the Commission for the Protection of Privacy in Brussels.

11- Cookies
Our website uses cookies so that “cookies” can be placed on the hard drive of your computer during a visit to our site. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies are used to optimize your visit. Cookies cannot be used to identify individuals, a cookie can only identify a machine. You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements may not appear correctly, or that you will not be able to use certain applications. By using our website, you agree to our use of cookies.

12-Intellectual Property
Our website, logos, texts, photos, names and in general all our communication are protected by intellectual property rights that are either owned by us or by our suppliers or other entitled parties. It is prohibited to use and/or make changes to the intellectual property rights as described in this article. For example, you may not copy or reproduce drawings, photos, names, texts, logos, color combinations, etc. without our prior and express written permission.

All Parties accept electronic evidence within the framework of their relations (for example: e-mail, backups, …).

If an article of these terms and conditions is declared null and void, this nullity will not affect the validity of the other articles.

15- Applicable law
All agreements concluded with the Seller are governed by Belgian law. The Belgian courts have exclusive jurisdiction.


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